Next-Generation Emergency Communication Application
Snapring enables multimodal emergency communication — voice, video, and text — connecting citizens to 112 services across Europe with real-time precise location sharing, predefined locally stored user profiles, and multilingual support.
License and deploy a fully whitelabeled national emergency communication application with PEMEA-compatible calling, intra-EU call routing, and a rich multimodal feature set — helping member states deliver compliance with the European Accessibility Act (EAA) and EU Directive 2018/1972 to modernize their 112 infrastructure.
Communication
Multimodal Emergency Communication
Walkthrough
Application Flow
Application Guide
Interactively guide users through the app with ease with localized interfaces and extensible language support. Clear, intuitive interface ensures everyone can set up the application for enriched emergency communication or directly dial 112 in case of imminent danger.
Local Profile Setup
Configure user profile locally stored on the device and only shared during the emergency call. Indicate preferred spoken languages and sign languages and contact information.
Precise Geolocation
User location is determined with meter-level accuracy and continuously shared with the PSAP throughout the call, enabling faster dispatch to the user's exact position.
Emergency Call
The user may make an emergency call to the single European emergency number 112 with one click and enable simultaneous precise location sharing in the background.
Chat with Real-Time Translation
The user may type in their native language and have messages translated instantly. Messaging offers accessibility for non-native speakers, and those who are deaf or hard of hearing. Messages are automatically retried on network failure.
Emergency Video Calling
Video communication shows dispatchers exactly what's happening. One-on-one or multiparty video calls connect callers directly with emergency services for faster, more accurate response. Network link state detection offers adaptive video quality and resilient reconnection strategies ensure calls survive network transitions and temporary failures.
Platforms
Multi-Device Support
Snapring is available for iOS (14.0+) and Android (API 26+) platforms. It is also available for iPadOS and macOS systems based on Apple Silicon. All features, including multipary video commnucation, are supported on phones and tablets of all shapes and sizes.
Capablities
Beyond the Basics
Interactive Map & Emergency Dashboard
The home screen displays precise user location on an interactive map with one-tap access to emergency video calls, chat, and traditional 112 dialing. Main action buttons are positioned within the thumb's reach for ease of use. Accidental call ending is prevented by requiring confirmation.
Multiparty Video Conferencing
Connect multiple responders, translators, and specialists in a single video session for coordinated emergency management.
Complete Call History and Chat Export
Review past emergency interactions with full details: call type, status, time, location, duration, and HTML-based chat logs.
Use Cases
Snapring in Action
Locate and act — interactive map with one-tap access to emergency video, chat, and 112 dialing from anywhere.
Chat with dispatchers in your own language — messages are translated in real-time for seamless cross-language communication.
Guided 112 calling — step-by-step prompts help users communicate clearly under pressure with emergency services.
Show, don't tell — live video connects callers directly with dispatchers in the control room for faster assessment.
Features
Application Functionality
Emergency Video Calling
Initiate video calls with emergency dispatchers, enabling visual assessment of situations in real time.
Real-Time Text Chat
Communicate with dispatchers via live chat — essential for those who are deaf, hard of hearing, or unable to speak.
Precise Location Sharing
Automatically share your GPS coordinates with emergency services using the PEMEA EHLO protocol.
Multilingual Support
Built-in translation and multi-language interface so callers can communicate in their native language.
Multiparty Video
Connect multiple responders and specialists in a single video session for coordinated emergency response.
Call History & Logging
Full history of emergency interactions including call type, duration, location, and status, and export.
Track Record
As Seen at EENA '23
Demonstrated multi-vendor interoperability. Integrated support for Deveryware GHALE API by Flandrin Technologies. Demonstrated end-to-end NG112 call over NGCS to the GEMMA PSAP center by Eviden and Atos.
Selected as a national emergency communication application by the Slovenian Administration for Civil Protection and Disaster Relief.
Integration
Developer Experience
Rapid Deployment
Deploy to production via simple .env configuration — no complex setup required.
89 Components
Modular, maintainable architecture with reusable components across the entire application.
Cross-Platform
Native support for iOS, Android, iPadOS, and Apple Silicon macOS from a single codebase.
Operator Lockdown
SIM, MNC, and MCC-based operator restriction to control application availability.
Language & Region Config
JSON-based localization supporting unlimited languages and region-specific customization.
Dev & Prod Modes
Built-in development and production build configurations with environment switching.
Modern Codebase
Built with React Native, WebRTC, and React 19 for maximum performance and developer ergonomics.
CI/CD Pipeline
EAS-compatible automated build support for continuous integration and delivery.
PEMEA & ETSI Certified
PEMEA state machine implementation verified at ETSI plugtest for interoperability.
Geolocation Tracking
Persistent, high-accuracy location tracking with automatic delivery to PSAPs.
Multiparty Video
Configurable multiparty videoconferencing with dynamic layout and participant management.
Chat Interface
Text messaging with automatic translation, replies, and message retry on failure.
Camera Controls
In-call camera switching, optical zoom, and torch control across supported devices.
Audio Routing
Intelligent audio routing with automatic headset and Bluetooth device detection.
Network Resilience
Link state detection with automatic reconnection strategies that survive network transitions.
Call & Chat Logging
Complete call history and exportable chat transcripts for audit and compliance.
Whitelabel Resources
Fully customizable environment, icons, colors, and layout for complete brand adaptation.
Debug Log Exporting
Export in-app debug logs to trace calls, review PEMEA states, reconnection timers, and RTC/ICE diagnostics.
FAQ
Frequently Asked Questions
License Snapring for Your Organization
Snapring is available for whitelabeling and source code licensing. Adapt it to your national emergency infrastructure with your branding, languages, and feature set.
Contact Us
Developed by Laboratory for Telecommunications, Faculty of Electrical Engineering, University of Ljubljana, Slovenia.